Reviews

"No Muss, No Fuss!"

Tech showed up on time and did a good job. I really appreciated the hose they used because I didn't have to take down a section of fence for them to pump it out. We did not know the exact location of the septic tank, so I didn't mind the digging fee.

G.J.

"Appreciated the good service."

Clarence was our tech. He was prompt, courteous, and worked very hard. This was the first pump out since we purchased the home and we were unsure of the tank lid location. Clarence took his time and was very patient in finding the location. Unfortunately, our tank was buried very deep (almost 5 feet). The extra labor charge for uncovering the lid was a bit high, but the work was hard for one guy with a shovel, so I can't really say much.

Anne G.

"Very Well"

They showed up on time and were friendly and efficient.

Balinda W.

"VERY PLEASED."

Was right on time, pumped it for a reasonable price. Did not have to be home for them to take care of it.

Bill R.

"Great company, great price."

These guys are great. I called in the morning around 9:30 and they were at my house by 1 PM. Rob was extremely professional and answered all my questions and provided advice on retrofitting my concrete lid with a newer type that didn't require digging to access the tank. I wouldn't hesitate to recommend them to anyone needing this service.

Charles S.

"5 Stars"

Fit me in the day after I called since it was my day off. "TL" called before arrival and was friendly, professional, knowledgeable, and competent. He quickly located the cap 6" below the surface with a metal detector, dug up only what was necessary, and cleaned up afterward.

Steve G.

"Only American Tank Cleaning from here on out"

I contacted the office late on 9 April to request an emergency response to pump my septic tank due to a major plumbing issue in the house. I talked to Art and explained that I needed someone to respond the next day. He was able to schedule service for 8:30 on the 10th and the work was completed within an hour. I called 3 different vendors and American Tank was the most responsive. The technician was very professional. I used a different vendor several years ago and now will always call American Tank for all my septic system services.

Catherine E.

"Extremely Professional"

They were extremely professional, on time, and I will be happy to use them every time our tank needed service.

Natalie H.

"I highly recommend them for septic service."

I contacted American Tank cleaning on Wed, Oct 8th to schedule the septic service. The gentleman who answered the phone was extremely polite and took all of my information in a professional manner. After checking the schedule he offered service date options for the following two days. When I decided to schedule the service on the 9th, he provided a time window of 8:00a to 2:00p, informing me that it would most likely be later in the day as there were three scheduled service calls already on the route. True to his word, the truck arrived around 1:30p to perform the service. The truck was very clean and well maintained. The service technician was polite and professional. The service was performed quickly, efficiently and professionally. The service technician inspected my tank and answered all my questions regarding the frequency of service, the health of my septic system, and the use of enzymes to stimulate bacteria growth. This is the second time I have used American Tank Service and I have been impressed both times by their responsiveness, professionalism and efficient, quality service.

Robert R.

"American Tank Cleaning Inc was a big savior."

I had an emergency septic tank overflow, and American Tank Cleaning was able to get the job done the same day! TL was very descriptive on the job that was performed. Thank You TL, and American Tank Cleaning for your help!

Jonathan B.

"Friendly & Patience"

Tech was really friendly and took the time to explain the whole process.

Jason L.

"Would use again"

He called 30 minutes before arrival. Work was done quickly and well. I paid what I expected to pay and got the necessary paperwork for the county.

Erin L.

"I will use their services again."

The service was excellent. The technician, T.L. was very courteous, thorough, and professional. He explained the operation, care, and important aspects of the system, including the drain field.

Dave G.

"Highly Recommend"

Next day service, called ahead, on time. Polite and friendly and professional.

Maureen O.

"Outstanding and thorough job."

I had requested a 30-minute call prior to arrival to ensure I was home, which was a nice feature. The driver was very professional and answered several of my questions. He also made a couple of recommendations to cut down a couple of saplings so they would not interfere with the drain field.

Clay H.